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自然体験施設における顧客満足からみた新規顧客の利用増進および地域課題解決への波及
http://hdl.handle.net/10258/00010279
http://hdl.handle.net/10258/000102792121542d-97fb-478d-a914-171b533230aa
名前 / ファイル | ライセンス | アクション |
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JJILA_79_5_589_594 (1.4 MB)
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Item type | 学術雑誌論文 / Journal Article.(1) | |||||||||||
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公開日 | 2020-08-20 | |||||||||||
タイトル | ||||||||||||
言語 | ja | |||||||||||
タイトル | 自然体験施設における顧客満足からみた新規顧客の利用増進および地域課題解決への波及 | |||||||||||
タイトル | ||||||||||||
言語 | en | |||||||||||
タイトル | Effects of Customer Satisfaction on Nature-experience-type facility, Promotion to Attract New Customers and Regional Problem-solving by Users | |||||||||||
言語 | ||||||||||||
言語 | jpn | |||||||||||
キーワード | ||||||||||||
言語 | ja | |||||||||||
主題Scheme | Other | |||||||||||
主題 | 利用増進 | |||||||||||
キーワード | ||||||||||||
言語 | ja | |||||||||||
主題Scheme | Other | |||||||||||
主題 | 地域課題解決 | |||||||||||
キーワード | ||||||||||||
言語 | ja | |||||||||||
主題Scheme | Other | |||||||||||
主題 | 地域再生 | |||||||||||
キーワード | ||||||||||||
言語 | ja | |||||||||||
主題Scheme | Other | |||||||||||
主題 | 施設マネジメント | |||||||||||
キーワード | ||||||||||||
言語 | en | |||||||||||
主題Scheme | Other | |||||||||||
主題 | use promotion | |||||||||||
キーワード | ||||||||||||
言語 | en | |||||||||||
主題Scheme | Other | |||||||||||
主題 | regional problem-solving | |||||||||||
キーワード | ||||||||||||
言語 | en | |||||||||||
主題Scheme | Other | |||||||||||
主題 | regional revitalization | |||||||||||
キーワード | ||||||||||||
言語 | en | |||||||||||
主題Scheme | Other | |||||||||||
主題 | facility management | |||||||||||
資源タイプ | ||||||||||||
資源タイプ識別子 | http://purl.org/coar/resource_type/c_6501 | |||||||||||
資源タイプ | journal article | |||||||||||
アクセス権 | ||||||||||||
アクセス権 | open access | |||||||||||
アクセス権URI | http://purl.org/coar/access_right/c_abf2 | |||||||||||
著者 |
小松, 亜紀子
× 小松, 亜紀子× 市村, 恒士
WEKO
14336
× 金岡, 省吾 |
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室蘭工業大学研究者データベースへのリンク | ||||||||||||
市村 恒士(ICHIMURA Koji) | ||||||||||||
http://rdsoran.muroran-it.ac.jp/html/100000092_ja.html | ||||||||||||
抄録 | ||||||||||||
内容記述タイプ | Abstract | |||||||||||
内容記述 | The purposes of this study were to test, using a quantitative model, the hypotheses that customer satisfaction of a nature-experience-type facility has effects on the facility, and to examine a new style of facility management. We conducted a questionnaire survey of users of the Nature Center “Forest Kozan” in Noboribetsu City in 2014, and constructed a model of user evaluation by covariance structure analysis. The model developed showed two effects of customer satisfaction on the nature-experience-type facility: increase in the level of intention of new customers to use the facility through word-of-mouth communication of users and increase in the level of motivation of users to solve regional problems. | |||||||||||
言語 | en | |||||||||||
書誌情報 |
ja : ランドスケープ研究 巻 79, 号 5, p. 589-594, 発行日 2016 |
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出版者 | ||||||||||||
言語 | ja | |||||||||||
出版者 | 日本造園学会 | |||||||||||
出版者版へのリンク | ||||||||||||
10.5632/jila.79.589 | ||||||||||||
https://doi.org/10.5632/jila.79.589 | ||||||||||||
DOI | ||||||||||||
関連タイプ | isIdenticalTo | |||||||||||
識別子タイプ | DOI | |||||||||||
関連識別子 | 10.5632/jila.79.589 | |||||||||||
論文ID(NAID) | ||||||||||||
関連タイプ | isIdenticalTo | |||||||||||
識別子タイプ | NAID | |||||||||||
関連識別子 | 130005450061 | |||||||||||
日本十進分類法 | ||||||||||||
主題Scheme | NDC | |||||||||||
主題 | 510 | |||||||||||
ISSN | ||||||||||||
収録物識別子タイプ | PISSN | |||||||||||
収録物識別子 | 1340-8984 | |||||||||||
権利 | ||||||||||||
言語 | ja | |||||||||||
権利情報 | © 2016 日本造園学会 | |||||||||||
著者版フラグ | ||||||||||||
出版タイプ | VoR | |||||||||||
出版タイプResource | http://purl.org/coar/version/c_970fb48d4fbd8a85 | |||||||||||
主となる版 | ||||||||||||
関連タイプ | isVersionOf | |||||||||||
識別子タイプ | URI | |||||||||||
関連識別子 | https://www.jstage.jst.go.jp/article/jila/79/5/79_589/_article/-char/ja/ | |||||||||||
フォーマット | ||||||||||||
内容記述タイプ | Other | |||||||||||
内容記述 | application/pdf |